1) Introduction
This Privacy Policy describes how The Men's Shop Co. ("we", "our", "us") collects, uses, and shares your personal information when you visit our Site, purchase products, or engage with our services (including SMS programs). By using our Site, you agree to the practices outlined below.
2) Information We Collect
- Personal Information: Name, email address, billing/shipping address, phone number, payment details (processed via third-party processors).
- Account Information: Login credentials, preferences, and communication history.
- Order & Transaction Data: Purchase history, shipping details, returns, and support interactions.
- Technical Information: IP address, browser type, device ID, cookies, and analytics data.
- SMS & Marketing Data: Phone number, opt-in/opt-out preferences, and message logs.
3) How We Use Information
- To process and fulfill orders, payments, and deliveries.
- To communicate order confirmations, shipping updates, and service notices.
- To provide marketing messages, promotions, and offers (if you opt in).
- To improve our Site, products, and services through analytics and feedback.
- To comply with applicable laws, fraud prevention, and security purposes.
4) Sharing of Information
- Service Providers: Payment processors, shipping carriers, IT/hosting providers.
- Legal Requirements: When required by law, court order, or government authority.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
5) Cookies & Tracking
We use cookies, pixels, and similar technologies to enhance user experience, analyze traffic, and tailor promotions. You may adjust your browser settings to refuse cookies, though some site features may not function properly.
6) Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted online.
7) Data Retention
We retain your information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and applicable legal requirements.
8) Your Rights
- Access, update, or correct your personal data.
- Request deletion of your personal data, subject to legal or contractual obligations.
- Opt out of marketing communications at any time (unsubscribe links, SMS STOP).
- Limit certain processing or object to data use, where applicable by law.
9) Children's Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal data from minors. If we learn we have inadvertently collected data from a child, we will promptly delete it.
10) Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any material changes will be posted on this page with an updated date. Continued use of our Site after changes indicates your acceptance.
11) Contact Us
- Email: themensshopco@gmail.com
- Phone: +1-310-505-5516
- Mailing Address: The Men's Shop Co., 8455 La Tuna Canyon Rd., Sun Valley CA 91352